Terms of Use

Last Updated: March 30, 2026

Welcome to SHEYEL. By accessing or using our website, products, or services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please discontinue use immediately.

1. Definitions

  • “Website” refers to https://sheyel.com and all associated pages.
  • “SHEYEL”, “We”, “Us”, “Our” refers to the brand owner operating from India.
  • “User”, “You” refers to any individual accessing or using the Website.
  • “Products” refers to goods offered for sale on the Website.

2. Eligibility

You must be at least 18 years old to use this Website. By accessing it, you confirm that you are legally capable of entering into binding agreements under applicable Indian laws.

3. User Responsibilities & Compliance

By using the Website, you agree to comply with all applicable laws and regulations. You confirm that any information you provide is accurate, current, and lawful.

4. Account Registration

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain confidentiality of your login credentials
  • Notify us immediately of unauthorized account access

You are responsible for all activities under your account. SHEYEL shall not be liable for losses arising from unauthorized access due to your negligence.

5. Product Information

We strive to ensure product accuracy, but:

  • Colors may vary due to screen settings
  • Availability may change without notice
  • Products may be modified or discontinued at any time

6. Pricing, Errors & Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. For international users, approximate currency values may be shown for convenience, but transactions are processed in INR.

You agree that:

  • All payment details provided are accurate and authorized
  • You are authorized to use the selected payment method
  • Fraudulent or failed payments may result in order cancellation

Typographical & System Errors

SHEYEL reserves the right to correct any errors in pricing, product descriptions, or availability, even after an order is placed. If such an error occurs, we may cancel the order and issue a full refund.

Modification of Prices & Services

We reserve the right to change product prices, discontinue items, or modify services at any time without prior notice.

7. Order Acceptance & Cancellation

An order confirmation does not constitute final acceptance. SHEYEL reserves the right to cancel or refuse any order at its discretion, even after confirmation, due to:

  • Product unavailability
  • Pricing or listing errors
  • Payment or verification issues
  • Suspected fraudulent or unauthorized activity

8. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics constraints, weather conditions, or unforeseen circumstances.

Risk of loss passes to you upon successful delivery to the address provided. SHEYEL is not liable for delays, loss, or damage caused by third-party logistics providers, but will assist in resolving issues where possible.

9. GST & Invoicing

Applicable GST will be charged in accordance with Indian tax laws. Invoices are generated in compliance with regulatory requirements.

10. Returns, Refunds & Cancellations

Our Return & Refund Policy forms an integral part of these Terms. By placing an order, you agree to those terms.

11. Intellectual Property

All Website content including text, images, graphics, logos, designs, and software is the property of SHEYEL or its licensors and is protected by applicable laws.

You may not:

  • Copy, reproduce, or distribute content without permission
  • Use trademarks or branding without authorization
  • Exploit Website content for commercial purposes

12. Prohibited Activities

You agree not to:

  • Use the Website for unlawful, fraudulent, or harmful purposes
  • Interfere with Website functionality or security
  • Upload malware, viruses, or malicious code
  • Engage in abusive, defamatory, or harmful conduct
  • Use bots, scrapers, or unauthorized automation tools

13. User-Generated Content

By submitting reviews or content, you grant SHEYEL a non-exclusive, royalty-free, perpetual, and worldwide right to use, reproduce, and display such content. You agree not to post unlawful, misleading, or harmful material.

14. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

15. Limitation of Liability

To the maximum extent permitted by law, SHEYEL shall not be liable for indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount paid by you for the relevant product.

16. Indemnification

You agree to indemnify and hold SHEYEL harmless from any claims, damages, losses, or liabilities arising from your breach of these Terms, violation of applicable laws, or infringement of third-party rights.

17. Third-Party Links

The Website may contain links to third-party websites. SHEYEL is not responsible for their content, policies, or practices.

18. Privacy & Data Protection

Your use of the Website is governed by our Privacy Policy, which complies with applicable data protection laws, including the Digital Personal Data Protection Act, 2023.

19. Account Suspension & Termination

We reserve the right to suspend or terminate your account or access without prior notice if you violate these Terms or engage in suspicious or unlawful activity.

20. Force Majeure

SHEYEL shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, pandemics, or government actions.

21. Electronic Communication

By using our Website, you consent to receive communications electronically, including emails and notifications related to your account, orders, and services. You may opt out of marketing communications at any time.

22. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Bulandshahr, Uttar Pradesh, India.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

24. Waiver

Failure by SHEYEL to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

25. Assignment

You may not assign or transfer your rights under these Terms without prior written consent. SHEYEL may assign its rights and obligations without restriction.

26. Changes to Terms

We may update these Terms at any time. Changes will be posted with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the updated Terms.

27. Contact Us

  • Email: support@sheyel.com
  • Address: SHEYEL, 248 Race Course Colony, Bulandshahr, Uttar Pradesh, India